Project Manager

Project Manager | Grenoble

Lumata's mission is to give marketers the power to create compelling personalised digital customer experiences that increase engagement with the marketers brands, and enable marketers to generate additional revenue for their business. Through our growing family of iconic loyalty programmes and campaign management services, we're building a different kind of company that helps marketers reach hundreds millions of consumers around the world connect and build compelling marketing communications that matter to them. Whether we're creating new loyalty programmes or helping a marketer to deliver a real-time campaign, people at Lumata are creators at heart. Our global teams are constantly iterating, solving problems, and working together to make our services more engaging and improve our customers KPIs.

Lumata is seeking Project Managers to join our Expert Services team who deliver our product used in over 50 countries around the world. You can help build the next-generation of products, systems and services around the globe. Join us!


You'll work in the team that is delivering and supporting a SW Product, for some customers in the Telco industry, delivered as License or Managed Service
The position will include the following activities (among others):
· At presales phase, assist the Sales team to quote and assess the high level feasibility of the solution. The solution is usually including the Lumata SW Product as a back end, and some bespoke front end (such as mobile application, web site).
· During the setup design phase, drive the internal Lumata resource (marketing consultant, product team, solution architect) to scope and provide the low level design. The low level design is usually including the integration of Lumata backend into data feed, communication channel (SMS, email, push app), web service based fulfillment API.
· During the setup build phase, drive the internal Lumata resource to deliver the solution then get the acceptance from the Telco. This will include steps such as SW delivery cycles, acceptance test, training, cutover.
· During the run phase, drive the internal Lumata resource to maintain as a Managed Service or License Support the solution or the service. This is including close relation with Telco Marketing team and internal Lumata Marketing teams.


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